Frequently asked questions

Porcelain is a non-porous, translucent ceramic that is resistant to thermal and mechanical shocks. Porcelain is made with a mixture of approximately 50% kaolin, 25% feldspar and 25% quartz.

Feldspar lowers the vitrification temperature of porcelain, which is fired at a very high temperature between 1280 and 1400°C. At these temperatures, whether enamelled or not, the porcelain body vitrifies and becomes stain-resistant.

Maintaining your porcelain is very easy. We provide a complete maintenance sheet for your porcelain. Discover the maintenance sheet.

Of course, you can return your items, within 14 days and in their original packaging so that they can be offered for sale again. After receipt and verification of the returned items, you will be reimbursed by the means used during the purchase. Refer to the T&Cs.

All of our items are packaged with great care. They are sent to you according to the delivery method chosen during your purchase (Colissimo against signature or Relais Colis). See delivery page.

It’s very simple: buy your gift card online, choose an amount from those offered or according to your choice. You can then download your gift card and print it at home or send it directly to the email address of the lucky winner. Gift cards are valid for one year from the date of purchase on the entire Reminiscence Home site.

Can't find an answer to your question?

Ask your question to our customer service.