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Frequently asked questions

Porcelain is a non-porous, translucent ceramic that is resistant to thermal and mechanical shocks. Porcelain is made from a mixture of approximately 50% kaolin, 25% feldspar and 25% quartz.

Feldspar lowers the vitrification temperature of porcelain, which is fired at very high temperatures, between 1,280 and 1,400°C. At these temperatures, whether glazed or unglazed, porcelain paste vitrifies and becomes stain-resistant.

Maintaining your porcelain is very easy. We can provide you with a complete maintenance chart for your porcelain. Click here to see the interview form

Of course, you can return your items within 14 days, in their original packaging, so that they can be offered for sale again. After receipt and verification of the returned items, you will be reimbursed in the same way as when you made the purchase. For more information, please refer to our General Terms and Conditions.

All of our items are packaged with great care. They are dispatched according to the delivery method chosen at the time of purchase (Colissimo with signature or Relais Colis). For more information, please refer to the“Delivery” page.

It’s very simple: buy your gift card online, choose an amount from those on offer or enter the amount of your choice. You can then download your gift card and print it at home, or send it directly to the lucky recipient’s email address. Gift cards are valid for one year from the date of purchase, on the entire REMINISCENCE HOME website.

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